Return Policy
RETURN OR EXCHANGE BY MAIL:
A full merchandise refund, excluding shipping charges, will be issued on unworn merchandise within 14 days.
All returned merchandise must be unworn with original ticketing & tags attached.
Hosiery, lingerie, bras, and swimwear may not be returned.
Sale merchandise, eveningwear and markdowns may not be returned.
We DO NOT accept returns for soiled or washed merchandise.
We do not accept In-Store purchases to be returned via the mail.
All Internet/phone orders returned by mail will receive a refund credit issued to the original form of payment.
It is your responsibility to pay for the shipping of returned items.
Mailing your Return
Please complete your Return/Exchange form in its entirety and place inside of your box.
Send your Return back to us in a sturdy box or envelope.
When mailing please include your Return/Exchange form with your return, and send this package to the following address via a trackable method:
CUSTOMER SERVICE RETURNS:
BELLYSSIMA
111 CEDARHURST AVENUE
CEDARHURST, NY 11516
You are responsible to ensure package remittance
Be sure to get a tracking number or insurance for your return in the event the package is lost or misdirected. We are not responsible for return packages lost in transit.
In Store Purchase Return Policy
Merchandise purchased online, which is unworn, unopened, and undamaged with the original receipt and tags attached may be exchanged for merchandise or a store credit at our store within 14 days of purchase.
Limitations on these returns are outlined above.
EXCHANGES:
Exchanges will be granted on all unworn merchandise returned within 14 business days.
Exclusions to our exchange policy include: worn, soiled, untagged, washed merchandise.
Hosiery, lingerie, bras, and swimwear may not be exchanged.
Sale merchandise, eveningwear and markdowns may not be exchanged.
Internet Purchased Gift Returns and Exchanges
At this time we do not offer a gift receipt with our shipments.
If you are returning a gift you received you will need to mail the return back with the invoice you received from the web order.
Items purchased as gifts cannot be returned for a refund. A store credit in the amount of the original purchase less shipping will be issued.